IT Specialist

At TopSpot, our Team Members help businesses grow across the US by generating quality online leads for their clients.  

As an IT Specialist, you will play a crucial role to keep everyone’s workflow running smoothly, eventually impacting success of our clients’ businesses.

Apply Now!

The Role

You are a problem solver and tend to think outside the box.

At TopSpot, we understand that the people behind the numbers are what matters to our culture, success and clients’ business growth. We value each team member we bring into our organization and focus on their development and future growth from day one.

The IT Specialist will play a key role in the success of TopSpot’s business. You will be responsible for maintaining our internal and external infrastructure to ensure that we have a reliable and secure environment.

"As an IT Specialist, you will play a crucial role in TopSpot to keep everyone’s workflow smooth and running, eventually impacting success of our clients’ businesses. You will apply your technical expertise to manage, implement, monitor, and/or maintenance of IT infrastructure. It’s a challenging, engaging, fast-paced position, that will reward you with an opportunity to grow both personally and professionally." Mridul Kalita Mridul KalitaIT Specialist, Topspotter Since 2015

What You'll Do

  • Managing a diverse nature of applications and organization's technology infrastructure
  • Helping people across departments to resolve any IT related issues to increase their work efficiency
  • Developing new strategies and IT procedures to increase efficiency, workflows and customer satisfaction
  • Proactive monitoring and build strategies to accommodate relevant changes in the digital and security world
  • Prompt communication with teams through email, phone calls, and in-person meetings when needed
  • Performing Infrastructure assessments to identify potential risks, challenges, and prepare appropriate mitigation plans
  • Finding opportunities to build cost-effective and efficient systems as technology solutions in alignment with TopSpot’s goals
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THE MUST HAVES

Your qualifications that make you the ideal candidate

Required:

  • Bachelor’s Degree in Information Technology, Computer Science or related field required
  • Excellent understanding of Linux, Apache, MySQL and PHP (LAMP stack)
  • Advanced understanding of web hosting environments (cloud and dedicated), migration techniques, DNS management and troubleshooting
  • Experience with cybersecurity strategies such as SSL and server lockdown
  • Ability to maintain and support an enterprise level Office 365 plan including OneDrive and SharePoint
  • Administer network and data security including active directory, firewalls, group policies, antivirus, exchange
  • Ability to fully configure, deploy and maintain new Windows or Linux servers
  • Experience with both Plesk and cPanel
  • Familiarity with both VMWARE environments and Cloud computing
  • Infrastructure assessment to identify potential risks, challenges and prepare appropriate mitigation plans
  • Strong communication, organization, time management and documentation skills
  • Ability to multitask, rapidly adapt, design pro-active strategies and respond to changes in environment and priorities
  • Develop new strategies and IT procedures to increase efficiency, workflows and customer satisfaction

Not required, but awesome if you have:

  • Master’s Degree in Information Technology, Computer Science or related field required
  • Knowledge of Content Management Systems such as MODx, Magento, and Wordpress
  • Prior experience with any of the following:
    • New Relic
    • ShoreTel Director
    • Cisco Hardware Configuration (firewalls, WAPs, switches or other equipment)
    • Meraki WAPs
  • Computer imaging software
  • Experience migrating, hosting and maintaining email services
  • Any certification like Cisco, Comp TIA or Microsoft

Contact Us

Let us know how we can help.

Fill out the form below to get your project rolling.

Let's Get To Know You

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1

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2

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3

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We are a great fit!