October 26 2021


TopSpot Recognized with 2021 BBB Pinnacle Award

Each year the Better Business Bureau recognizes businesses and nonprofits for their achievements and commitment to quality in the workplace. This year, TopSpot Internet Marketing was selected as one of the companies recognized at the Better Business Bureau Awards for Excellence. This is the eighth year in a row that TopSpot has been recognized by the BBB for service excellence and the second time our Team has been honored with the Pinnacle Award.

The Pinnacle Award is awarded to one company per category. This award highlights our commitment to customer service and gives consumers greater confidence in choosing TopSpot for their search marketing and website development needs. 

TopSpot's 2021 Pinnacle Award from the Houston BBB
This is the eighth year in a row that TopSpot has been recognized by the BBB for service excellence and the second time we have been honored with the Pinnacle Award.

The 2021 application process consisted of ten essay questions covering various topics related to the state of the industry including supply chain disruptions, changes in demand, planning for an uncertain future, and more. 

When asked about our commitment to our community, TopSpot’s submission talked about how, despite not being in the office for most of the year, our Team organized a variety of fundraisers and volunteer opportunities for different organizations each month throughout the year. This includes:

  • We participated in the 2020 Rodeo Run, which raises money for scholarships. 
  • During the Australia wildfires, we held an auction of various donated items to raise funds for the Australian Red Cross and the World Wildlife Fund. 
  • Decorated lunch bags for underprivileged kids. 
  • Decorated Cards of Hope for foster kids and their families. 
  • Hurricane Laura equipment drive. 
  • Thanksgiving Food Drive for the Houston Food Bank. 
  • Operation Stocking Stuffer. 

TopSpot’s submission also talked about updates made to our Core Values. Prior to these updates, multiple Team meetings were held to discuss, evaluate and redefine the values that make TopSpot the type of company it is. These Core Values evolved based on conversations with Team Members at all levels of the company. 

In early 2021, the new Core Values were announced:

  • Lead With Passion
  • People First
  • Always Do the Right Thing
  • Own Each Moment
  • Be Better Than Yesterday
  • Be Helpful
TopSpot Team Members at the 2021 Houston BBB Awards
Lauren Friederman, Nicole Wolfe, and Stephanie Sykora represented TopSpot at the BBB Awards on October 12, 2021.

We are honored to be recognized by the Better Business Bureau, an important part of any online reputation strategy.

About the Better Business Bureau Awards of Excellence – The BBB Awards of Excellence is held yearly to benefit the Better Business Bureau Education Foundation, which is a charitable nonprofit organization that informs, educates, and advocates on behalf of consumers. It also helps to combat unethical business practices and provides protection from fraudulent schemes.